Atlassian Confluence – Team Collaboration for Everyone

archanasolipuram

Testtriangle_blue-01

Atlassian Confluence connects teams with the content and co-workers they need to get work done, faster.Stop drowning in email, prevent pointless meetings, and make everyday a productive day with Confluence.

It is one of the leading collaboration tools on the market today offering an Enterprise class WIKI to enable content management, knowledge sharing and team collaboration.

Atlassian Confluence is, simply described, a social wiki. Use it to collaborate and share content and information with your co-workers. Your content can be as simple or as rich as you like. It can be just words, or you can add images, diagrams, activity streams, web service integration and more. Post comments on co-workers news and pages and mention other employees in your content, the same way one does in social networks such as Facebook or Twitter.

https://www.atlassian.com/software/confluence

Atlassian Confluence includes many of the traditional features you’d expect to find in a wiki, including:

View original post 282 more words

Advertisements

Atlassian Confluence – Team Collaboration for Everyone

Testtriangle_blue-01

Atlassian Confluence connects teams with the content and co-workers they need to get work done, faster.Stop drowning in email, prevent pointless meetings, and make everyday a productive day with Confluence.

It is one of the leading collaboration tools on the market today offering an Enterprise class WIKI to enable content management, knowledge sharing and team collaboration.

Atlassian Confluence is, simply described, a social wiki. Use it to collaborate and share content and information with your co-workers. Your content can be as simple or as rich as you like. It can be just words, or you can add images, diagrams, activity streams, web service integration and more. Post comments on co-workers news and pages and mention other employees in your content, the same way one does in social networks such as Facebook or Twitter.

https://www.atlassian.com/software/confluence

Atlassian Confluence includes many of the traditional features you’d expect to find in a wiki, including:

  1. Capture knowledge in one place: Say goodbye to emails, shared network drives, meeting minutes, requirements, project plans and documentation, simply create and share them all on Confluence.
  2. Fast, smart Editor:Anyone can create rich pages and blogs completed with links, images, media and more. No need to email a document, just drag files from your desktop into pages and blogs.
  3. Fast, predictive search:Start typing and watch Confluence suggests pages, blogs, files and people. The intelligent search makes sure you find what you’re looking for, fast.
  4. Real-time notifications:No need to go back and forth between emails and tasks. Confluence automatically tracks activities that need your attention, giving you one place to follow the plot.
  5. Bundled best practices:Get started straight away using spaces and pages templates. Preconfigured blueprints will provide you with out-of-the-box best practices, while you can also design your owns.

https://www.atlassian.com/software/confluence/pricing

Test triangle provides a full range of Atlassian solutions for clients across the globe. With rich experience over the past years in serving corporate customers, our team aims to provide the best support in the industry. We are here to help you for your IT needs.

Our experts at Test Triangle help in deploying Atlassian confluence according to your development needs, integrate with your existing Atlassian products or supported 3rd party applications and can come up with best solutions to build your system with customization.

As Atlassian Enterprise Experts we at Test Triangle not only offer competitive pricing on the licenses themselves but a number of other Atlassian Services, including:

  • Consultancy Services
  • Support
  • Training

For more info on how the Atlassian Confluence work please contact our Sales Team @ 91 40 65544477 or visit our website http://www.testtriangle.com/atlassian-products-jira-jira-service-desk-confluence-jira-agile-stash-crowd

Premium Support Packages for Atlassian Products

Test Triangle, as a Atlassian Expert, is always on your side with premium support packages in any production issues, questions or customization requests about Atlassian products.

Atlassian JIRA, JIRA Agile,Confluence,JIRA Service Desk, Bamboo, Stash, Fisheye, Crowd, BitBucket, Hipchat or Crucible. Single Support package for all Atlassian products.

Our Atlassian support packages include software installation, add-on product installation, Atlassian software updates, and much more. Upon request, we will resolve your issues based on the priority of the ticket.

Test Triangle provides the flexibility of three levels of
Enterprise Support:

  1. Atlassian Pro Support
  2. Atlassian Premium Support
  3. Atlassian Enterprise Support

Have a detailed look on the Support Packages Test Triangle offers:

Atlassian Pro Support

  • 100 Hours per year
  • 24/7 technical support for all of the Atlassian tools with unlimited support tickets and an dedicated support personnel.
  • Atlassian Tools: JIRA, JIRA Agile, JIRA Service Desk, Confluence, Stash, Bamboo, FishEye, Crowd, BitBucket, etc.
  • 24/7 technical support for GIT, SVN, Zephyr, Tempo and all the Atlassian Marketplace plugins Via phone and web.
  • Administration Support (e.g. workflow development, custom fields, user management, etc.)
  • Migrating from other tool stack to the Atlassian tool stack
  • Solving production issues
  • Setting up disaster recovery (DR)
  • Response Times (L1/L2/L3/L4) – 0.5,2,8,24
  • Phone Support 9-5 GMT

Price: 15,000 USD

Atlassian Premium Support

  • 250 Hours per year
  • 24/7 technical support for all of the Atlassian tools with unlimited support tickets and an dedicated support personnel.
  • Atlassian Tools: JIRA, JIRA Agile, JIRA Service Desk, Confluence, Stash, Bamboo, FishEye, Crowd, BitBucket, etc.
  • 24/7 technical support for GIT, SVN, Zephyr, Tempo and all the Atlassian Marketplace plugins .
  • Via phone and web.
  • Administration Support (e.g. workflow development, custom fields, user management, etc.)
  • Migrating from other tool stack to the Atlassian tool stack
  • Solving production issues
  • Setting up disaster recovery (DR)
  • Response Times (L1/L2/L3/L4) – 0.5,2,8,24
  • Phone Support 9-5 GMT

Price: 31,250 USD

Atlassian Enterprise Support

  • Unlimited
  • 24/7 technical support for all of the Atlassian tools with unlimited support tickets and an dedicated support personnel..
  • Atlassian Tools: JIRA, JIRA Agile, JIRA Service Desk, Confluence, Stash, Bamboo, FishEye, Crowd, BitBucket, etc. 24/7 technical support for GIT, SVN, Zephyr, Tempo and all the Atlassian Marketplace plugins .management, etc.
  • Via phone and web.
  • Administration Support (e.g. workflow development, custom fields, user management, etc.)
  • Migrating from other tool stack to the Atlassian tool stack
  • Solving production issues
  • Setting up disaster recovery (DR)
  • Response Times (L1/L2/L3/L4) –
  • Phone Support 9-5 GMT

Price: 50,000 USD

When you enroll with our Support package Services, you can expect exceptional client services and quick turnarounds.

Our team can be reached within a phone call whenever you need any help in scope of Support Packages.

For more info on Atlassian Support Packages please contact our Sales Team or visit our website http://www.testtriangle.com/atlassian-support

Contact me on : archana_solipuram@testtriangle.com

The Atlassian Tools

atlassiancustomersupport

As an Atlassian Expert partners we at Test Triangle are often asked by our clients to advise them on the best way to integrate Atlassian Tools into their existing setup, or implement the Atlassian stack in it’s entirety as part of a brand new development environment. Often teams will try out one tool, such as JIRA, and then want to use more Atlassian tools when they discover just how intuitive and powerful these tools are.

With the Atlassian stack implemented (with Git) a software development team has all the tools they need to design, build, test and release software in a controlled, manageable environment.

See the below list of Atlassian Tools and in what way these tools can be used :

Atlassian JIRA

JIRA is an Issue Tracking Tool which connects the people internally to build products

A JIRA project consists issues as per your organizational requirements that are managed in different projects such as:

  • A software development project
  • A marketing campaign
  • A help desk system
  • A leave management system
  • An asset management system

JIRA Agile

Jira-Agile can be used for Agile scrum& Kanban implementations.

You could get all of these by using JIRA Agile:

  1. Creating and estimating stories
  2. Building a Sprint Backlog
  3. Identifying team commitment and velocity
  4. Visualizing team activity
  5. Reporting on team progress

Confluence

It is one of the leading collaboration tools on the market today offering an Enterprise class WIKI to enable content management, knowledge sharing and team collaboration.

  1. You can use it to collaborate on writing and sharing content with your team.
  2. Your team can be as small or as big as you like. It could encompass the whole world.
  3. Your content can be as simple or as rich as you like. It can be just words, or you can add images, diagrams, activity streams, web service integration and more.

Atlassian Team Calenders

With the ability to integrate and consolidate personal, JIRA, and external calendars in one easy to view and manage solution, Confluence Team Calenders is an excellent visualization and management aid.

Bamboo

It is an excellent tool for Continuous Integration and Automated Build and Testing. It has a comprehensive range of features and integrates closely with JIRA allowing builds to be triggered from JIRA and status updates to be visible in JIRA.

Software teams in every industry are upgrading their CI tooling with Bamboo. Easy build import from popular open source tools, user and group import from JIRA, and native support for Git and SVN means you’ll be building like a champ in no time.

GIT & Atlassian Stash

Stash’s interface makes administration and management tasks a breeze. Stash supports your growing Git repositories within the safety of your firewall. Add users and groups, and delegate fine-grained permissions right from the UI. Create and manage repositories with Stash’s project structure. And stay up to date with all your team’s branches with the branch listing page – all in a matter of seconds.

Crowd

It is a single-sign on for multiple apps allowing users to control permissions to all your applications in one place.

HipChat

HipChat was built for tech-savvy, early adopters. The platform can be utilized by teams of any size. However, HipChat’s is used by small and medium-size businesses. HipChat is already utilized by many top companies and technology firms. Within the organizations that utilize HipChat for internal communications, the employees most likely to benefit from the platform include developers, engineers, R&D teams, and IT teams.

JIRA Service Desk

JIRA Service Desk is service management software that connects IT to your business through fast, accountable resolution of customer requests.
Built on Atlassian’s JIRA workflow engine, JIRA Service Desk offers a collaborative, agile platform and knowledge base that’s low cost, easy to set up and scale, highly flexible, and features a powerfully-simple user experience.
Redefine what IT means for your business.

How Test Triangle can help

Test triangle provides a full range of Atlassian solutions for clients across the globe. With rich experience over the past years in serving corporate customers, our team aims to provide the best support in the industry. We are here to help you for your IT needs.

Our experts help in deploying Atlassian Tools according to your development needs, integration towards other Atlassian products.

Many solutions such as integration to other applications, migration of the legacy projects , setting up disaster recoveries, backup solutions can be provided to your Atlassian deployments from Test Triangle.

As Atlassian Enterprise Experts we Test Triangle not only offer competitive pricing on the licenses themselves but a number of other Atlassian Services, including:

  • Consultancy Services
  • Support
  • Training

For more info on how the Atlassian tools work please contact our Sales Team or visit our website http://www.testtriangle.com/confluence-jira-agile

Jira as a Tool for Project Management

Testtriangle_blue-01

Many organizations are using JIRA for issue tracking – incident, service request, problem and change management, as well as for project management. However, JIRA can also be used as a tool for test management. According to Atlassian, JIRA is used for issue tracking and project management by over 25,000 customers in 122 countries around the globe.

JIRA is a commercial software product that can be licensed for running on-premises or available as a hosted application. Pricing depends on the maximum number of users.

Atlassian provides JIRA for free to open source projects meeting certain criteria, and to organizations that are non-academic, non-commercial, non-governmental, non-political, non-profit, and secular. For academic and commercial customers, the full source code is available under a developer source license.

Who uses JIRA?

Software project development teams, help desk systems, leave request systems etc.

Coming to its applicability to QA teams, it is widely used for bug tracking, tracking project level issues- like documentation completion and for tracking environmental issues. A working knowledge of this tool is highly desirable across the industry.

Basics about JIRA:

JIRA in its entirety is based on 3 concepts.

  1. Issue: Every task, bug, enhancement request; basically anything to be created and tracked via JIRA is considered an Issue.
  2. Project: a collection of issues
  3. Workflow: A workflow is simply the series of steps an issue goes through starting from creation to completion.

JIRA is an Incident Management tool; what is Incident management? This is the stage when you forget all about the tool and work on the process.

Incident Management Process overview:

Any task that is to be completed can be considered an incident.

The top 10 Incident Management requirements are:

  1. An incident has to be created
  2. Additional information needs to be added to the incident to make the description comprehensive
  3. Each stage of its progress should be marked and moved along the steps until completion
  4. The stages or steps that the incident needs to go through should be defined
  5. It might be linked to other incidents or have some child incidents
  6. Incidents might have to be grouped according to some common rules
  7. Concerned people should be aware of the incident creation/change in the state
  8. Others should be able to provide their feedback on a certain defects
  9. Incident should be searchable
  10. Reports have to available, if we need to see any trends

Whether it is JIRA or any other incident management tool, they should be able to support these core 10 requirements and enhance them if possible, right.

Visit our Website for more info: www.testtriangle.com